Your first question to ANIE
ANIE is the ERPxtender assistant that lives inside your WhatsApp. It's connected to your back-office system and answers — in seconds — the things you'd ask your accountant or your warehouse lead, without waiting for the month-end close and without exporting anything to a spreadsheet.
This guide takes you from zero to your first conversation with ANIE.
Before your first question
For ANIE to answer with your numbers, you need two things:
- Your ERP connected. ANIE runs on top of ERPxtender's connection to your back-office or point-of-sale system (Bind ERP, CONTPAQi, SAP Business One, Siigo or Aspel). If you haven't connected it yet, start with Connect your ERP.
- ANIE's number saved on the phone you'll write from. You get it when you activate your account; add it to your contacts so it's easy to find.
There's no new app to install and no commands to learn. If you can send a WhatsApp message, you can use ANIE.
Ask your first question
Open ANIE's chat in WhatsApp and write to it like you'd talk to a person. No keywords, no syntax, no capitalization rules. Try something simple:
How much did we sell this week?
In a few seconds ANIE queries your ERP and answers with the figure and where it came from:
📈 This week you're at $486,200 across 132 invoices — 12% above last week. Your best day was Tuesday: $118,400.
132 invoices · Bind ERP · synced 4 min ago
That source line shows up on every answer: it tells you which data it answered from and how fresh it is.
The 11 areas you can ask about
ANIE covers 11 areas of your business with more than 80 skills. You don't have to memorize them — ask naturally and ANIE understands. Here are examples to get going:
- Sales — "How much did we sell in February?"
- Accounts Receivable — "Which invoices are overdue?"
- Customers — "Who are my best customers?"
- Products — "Which product has the best margin?"
- Inventory — "How much is our inventory worth?"
- Sales Orders — "Which orders are still pending?"
- Purchase Orders — "What have we bought from this supplier?"
- Treasury — "How much do I have in the bank?"
- Quotes — "Which quotes are still open?"
- Accounts Payable — "Who do we owe this week?"
- Pulse / Dashboard — "Is there anything important today?"
How ANIE answers
ANIE doesn't improvise. Every answer is queried in the moment against the synced copy of your database, so you see the real number, not an estimate:
- With its source. Every reply states which module it came from and when it synced.
- No making things up. If the data doesn't exist or isn't in your ERP, ANIE tells you — it won't invent it.
- In context. You can chain questions: after "Which product sells the most?" ask "and in the north branch?" and ANIE keeps the thread.
ANIE doesn't just answer — it acts
When it spots something that needs action, ANIE proposes it and waits for your confirmation before doing anything. For example, while reviewing your inventory:
📦 The kraft bag is below minimum at HQ (40 pcs). Should I create the purchase order?
Or while reviewing your receivables:
Should I send a payment reminder to the most overdue customer?
You decide with a "yes" or a "no". Nothing runs behind your back.
Get a summary every morning
Not everything has to start with a question. Ask ANIE to report on its own:
Send me a summary every morning
✅ Done. Every day at 7:30 I'll send you: yesterday's sales, today's collections, and to-dos that need your eye. Adjust it whenever you want.
So you open WhatsApp and already know how the business is doing, without logging into any system.
Tips for more useful questions
- Be specific about time. "this week", "in March", "the last 30 days", "vs last month".
- Ask for comparisons. "are we above or below target?", "how are we doing vs last year?".
- Ask for a top list. "the 5 customers who owe me the most", "the 3 slowest-moving products".
- Filter by branch or rep. "and just the downtown branch?".
Privacy and control
- ANIE only sees your data, from your own synced database — never another company's.
- You can keep it read-only and turn actions off if you'd rather it only looks things up.
- A single account works across multiple companies and multiple people on your team, each with their own access.
Next step
- Turn on your daily report in What is the Business Pulse.
- Want deeper analysis? Connect your data to Claude or ChatGPT with MCP connection.